What does it cost to replace an employee?
As the unemployment rate hovers around 4% and some companies are raising their wages, what does it take to keep an employee? What does it cost to replace that employee?
Would it be worth it to offer a fun workshop that teaches that employee to stand tall, have confidence and speak clearly so their customer can hear and understand them?
Hire me to do a one to two hour workshop for your front line employees and you will show those employees that you care enough about them to invest in them as people, not just cogs in the corporate wheel. I'll bet those employees will be more loyal to your company. One less person to replace.